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Why Marketing is Useless, and How You Can Fix It
Another interesting article from HBR on how marketing is broken, and how to fix it in your company. The (over)-simplification: start listening Filed under: communications, customer relations, marketing...
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We Owe Ourselves Feedback
When We Don’t Give Feedback I was working with a client on hiring best practices two weeks ago, who shared with me how they lost one of their best people. She was working in a corporate environment at...
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What Are You Communicating?
One of the more frequent issues facing organizations is around internal communication. Sometimes employees say they don’t know what’s going on despite great effort made at communicating, or the leader...
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Improv Rules Applied to Business and Life
So my buddy Karl and I finally recorded another podcast on the topic of Improv Lessons for the Corporate World. Give a listen and let us know what you think. You can also find some previous resources...
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Improv Rules For Business and Life (Part II)
Part 2 of Karl & Bernie’s conversation about how the rules for comedy improvisation can and should be applied to business and life. Have fun! Filed under: behaviour, communications, emotional...
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Is Your Company Listening?
The problem is never the problem. The response to the problem is almost always the real problem. (Perception is all there is.) ~ Tom Peters Some business owners react badly to social media. One of my...
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How To Be A Generous Listener
“Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” — Winston Churchill The biggest influencing skill is the skill of listening. You cannot hope to...
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Techniques for Generous Listening
“Communication is what the listener does” – Mark Horstman Last week I encouraged you to be more than an active listener. I encouraged you to be a generous, respectful, and calm listener instead. While...
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How to Listen to Drive Commitment
How can we use generous listening and techniques for generous listening in a team setting, and what results should we expect? Clarify My wife and I have been together so long that both of us...
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A Quick Way to Improve Your Communication Skills
Face-to-face. Instead of writing that email get off your keister and walk down the hall and talk to her. Or use the video camera on your computer (or get one) and have a Skype video conference. Or pick...
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When Networking, Know What You’re Offering
Try giving first. Be clear in you’re own mind what you can offer. A Networking Paradigm Shift: Focus on Giving, Not Taking Filed under: communicating Tagged: listening, networking, tips
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